personal information protection policy

Shibuya Rex Co., Ltd. (hereinafter "our company") strictly adheres to laws and regulations regarding personal information protection in operating the Shibuya Rex Co., Ltd. website (hereinafter "this site"). We recognize our responsibility to appropriately handle and protect information that can identify specific individuals, such as your name, date of birth, address and email address, and will implement the following initiatives.

1. Personal Information

In principle, your personal information will be used to provide you with information about our services, to improve our services based on your opinions and requests, and to respond to your inquiries. If your personal information will be used for purposes other than those listed above, we will clearly state the purpose in advance when you provide it.

2. Basic Policy on Personal Information Protection

We comply with the Act on the Protection of Personal Information (hereinafter "Personal Information Protection Act") and will handle your personal information appropriately and with a thorough system in order to provide you with high-quality services.

3. Specific Initiatives

We will implement the following measures to appropriately handle your personal information.

  • (1)We will comply with the Personal Information Protection Act and other related laws and regulations.
  • (2)We will take safety management measures to ensure the appropriate storage of personal information and strive to prevent leakage, loss and damage.
  • (3)We will regularly verify that personal information is being handled appropriately and will make improvements if any problems are found.
  • (4)When acquiring personal information, we will clearly state the purpose of use in advance and will not use it for any other purpose. However, this does not apply when we obtain the individual's consent, when required by law, or when the information has been anonymized so that the individual cannot be identified.
  • (5)When outsourcing work, we will require the outsourced party to handle the information only after fully understanding our basic policy and will strive to implement necessary supervision and improvement measures.
  • (6)We will establish a consultation system regarding the handling of personal information and respond appropriately and promptly.

4. About the Consultation System

If an individual requests disclosure, correction, addition or deletion of their personal information in our possession, we will respond promptly in accordance with the prescribed procedures and take the necessary measures. As a general rule, we will not comply with requests from third parties unless we believe there is a significant risk of harm to the life, body, property, rights, interests, reputation or reputation of the individual or a third party, or unless the request violates laws and regulations.

  • (1)When you are unable to agree to the purpose of use of personal information.
  • (2)When requests for disclosure, correction or suspension of use of personal information. (except when prohibited by law)
  • (3)When personal information has been leaked, lost or damaged, or when such a possibility is suspected.
  • (4)When you have any other questions or concerns regarding the handling of personal information.

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